1. Who we are
MawcksHost ("we", "us") provides Minecraft game-server hosting from Alberta, Canada. It is a small, independently operated service. By creating an account or purchasing a plan at host.mawcks.net you agree to these terms.
2. Billing
Plans are billed in Canadian dollars (CAD), monthly in advance, via PayPal. Invoices are issued before each renewal. You can cancel any service at any time from your dashboard; your server stays online until the end of the period you've paid for, then it is suspended and later removed. No long-term contracts, no cancellation fees.
3. Refunds
Refunds are handled case by case — email [email protected] and we'll work it out. Time already consumed on a billing period is generally not refundable.
4. Acceptable use
You agree not to use your server to:
- host or distribute illegal content;
- attack, scan, or disrupt other networks or services;
- run workloads unrelated to game hosting (e.g. crypto mining, proxies);
- deliberately degrade the experience of other customers on shared hardware.
Violations can lead to suspension or termination of the service, with notice where practical.
5. Availability & data
We aim to keep services online and reachable, but availability is provided on a best-effort basis without a guaranteed uptime level. Maintenance windows may briefly interrupt service. Each plan includes scheduled backup slots; you are responsible for keeping your own copies of any world data you can't afford to lose.
6. Your account
Keep your account credentials secure — actions taken from your account or game panel login are your responsibility. We use your email address for service-related messages (invoices, renewal reminders, support replies) and nothing else.
7. Changes
We may update these terms; material changes will be noted on this page with a new "last updated" date. Continued use of the service after a change means you accept the updated terms.
8. Contact
Questions, problems, refund requests: [email protected] or open a ticket from your dashboard.